This privacy policy explains clearly how your personal information is collected, stored, and protected on bk995. By using the platform, you agree to this policy.
We take every measure — both technical and policy-level — to protect your privacy.
All data transmissions on bk995 are secured with 256-bit SSL/TLS encryption. Your password, payment details, and personal data are stored in encrypted form.
Documents submitted for identity verification (NID, passport) are stored on secure servers and can only be accessed by the verification team.
Bk995 never sells your personal information to advertisers or third parties. Your data is used solely for operating our services.
You may request the deletion of your account and data at any time. Unless there is a legal obligation to retain it, your request will be carried out within a specified timeframe.
Bk995 servers and databases are monitored 24/7 by a dedicated security team. Any suspicious access is blocked immediately.
This policy clearly outlines every cookie bk995 uses and why. You can manage your cookie preferences at any time through your browser settings.
By creating an account or using the bk995 platform, you agree to all terms of this privacy policy. We place the highest value on your trust and are committed to protecting your personal information.
We collect various types of personal information to register your account and provide our services on bk995. Each piece of information is collected for a specific purpose, and nothing unnecessary is requested.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account Verification & KYC |
| Contact Information | Email, phone number | Account Management & Support |
| Financial Information | Mobile Banking/Nagad number, transaction history | Payment Processing |
| Identity Document | NID, passport copy | Age Verification & KYC |
| Device Information | IP address, device model, OS | Security & Fraud Prevention |
| Usage Data | Login time, game history, bet data | Service Improvement & Responsible Gaming |
Most of the above information is provided directly by you — at registration, during KYC verification, or when contacting support. Some technical data is also collected automatically while you use the platform.
Bk995 will never ask for your Mobile Banking/Nagad PIN, OTP, or password. If anyone requests this information, it is a scam — contact our support team immediately.
Bk995 uses collected information only for specific, legitimate purposes. The core principle of our privacy policy is that your data will never be used beyond the purpose for which it was collected.
We never share your information with third parties for advertising purposes. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.
Bk995 retains your personal information for as long as your account is active and necessary for us to provide our services. Even after account closure, certain data may be kept for a defined period to meet legal obligations.
Retaining financial transaction data for a defined period is a legal requirement under Anti-Money Laundering (AML) laws. This is not a matter of our discretion.
Bk995 does not sell your personal information to third parties. In limited circumstances, specific data may be shared — always in the interest of protecting you and maintaining service quality.
Any party with whom information is shared is required to comply with our privacy standards. We never share unnecessary or excessive information.
All third-party partners of bk995 have signed Data Processing Agreements (DPA) and are subject to regular security audits.
Bk995 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
You can disable cookies from your browser settings. However, turning off essential cookies may cause some features to stop working. Refer to your browser's help section for cookie management.
Every bk995 member has the right to control their own personal information. Your key rights are summarized below:
To exercise these rights, contact our support team. We typically respond within 30 business days. In some cases, legal obligations may prevent the deletion of certain data — if so, the reason will be communicated to you.
To exercise your data rights, email us at: [email protected] — use the subject line "Data Rights Request" and send from your registered email address.
Bk995 uses multiple industry-standard security layers to protect your information. Both technical and organizational measures form part of our security framework.
Please keep in mind that no system on the internet is 100% secure. We do everything we can to protect your data, but you should also keep your password strong, avoid logging in on shared devices, and report anything suspicious to us right away.
If you suspect unauthorized activity on your account, change your password immediately and notify our support team.
The bk995 platform may integrate certain third-party services — such as payment gateways or game software providers. These services may have their own privacy policies.
Bk995 is not responsible for the privacy practices of third-party websites or services. We only ensure that our contracted partners comply with data protection standards.
Bk995 is an adult gaming platform. We do not knowingly collect information from anyone under 18. Age is verified at registration and confirmed through identity documents during the KYC process.
If you believe that a minor's information has been submitted to us, please contact our support team immediately. We will promptly close the account and arrange for the data to be deleted.
Bk995 is strictly prohibited for users under 18. Parents and guardians are encouraged to monitor their children's device usage.
Bk995 may update this privacy policy from time to time. If significant changes are made, we will notify you via your registered email or through the platform.
Continued use of the platform after any changes to this policy will be taken as your acceptance of the updated Privacy Policy. We recommend bookmarking this page and checking back regularly.
You can check the "Last Updated" date at the top of the page to see when the policy was last revised.
For any questions, complaints, or requests to exercise your data rights under this Privacy Policy, please get in touch with us. Our data protection team is always on hand to help.
We offer support in Bengali. You are welcome to write to us in Bengali and receive a response in Bengali.