Gaming is for fun — not a reliable source of income. At bk995, we are always ready to support responsible gaming with accurate information, the right tools, and expert guidance. Think of yourself and your family, and always play within your limits.
To promote responsible gaming, bk995 provides a range of technical and human support tools.
Set your own daily, weekly, or monthly deposit cap. Once a limit is in place, it cannot be exceeded.
Set a daily time limit for your play sessions. You'll receive an automatic alert when time is up, and your session will end.
Set a cap in advance on how much you are willing to lose within a given period. Once that limit is reached, no further bets can be placed.
Take a voluntary break of anywhere from 24 hours to 30 days. During this period, logging in or placing bets will be completely disabled.
Choose long-term self-exclusion — from 6 months to permanent. Your account will be completely deactivated during this period.
Our trained support team is available 24/7 to listen. Expert counselling referrals are also provided when needed.
Responsible gaming means enjoying gaming for entertainment while keeping your finances, time, and mental wellbeing in mind. bk995 believes gaming is a form of entertainment, not a livelihood. When playing becomes a source of stress rather than enjoyment, that is the time to take notice.
Online gaming is growing rapidly in Bangladesh. Without the right knowledge and boundaries, however, it can lead to addiction. Responsible gaming is the foundation of bk995 — we want every user on our platform to stay healthy and happy.
Remember: the golden rule of responsible gaming is — never bet more than you can afford to lose.
The most important aspect of responsible gaming is staying within your financial limits. Set a fixed monthly entertainment budget and commit to never exceeding it.
If you are facing financial difficulties, stop playing altogether. Remember — there are no guaranteed wins, so only bet what you can afford to lose.
Playing for extended periods without a break can lead to mental fatigue and addiction. Time management is essential for building healthy gaming habits.
Research shows that gaming for more than 2 hours straight reduces mental decision-making ability. Take regular breaks.
Many people turn to gaming to escape stress, loneliness, or depression. While it may offer short-term relief, it increases the risk of addiction over time.
Responsible gaming isn't just about managing money — it's about protecting your mental wellbeing too. At bk995, we place your mental health above everything else.
If you feel your gaming is getting out of control, Self-Exclusion on bk995 is a powerful option. It lets you close your account for a set period or permanently.
After logging in, go to "Account Settings" and click on "Responsible Gaming".
Select whichever you need — deposit limit, session time, cooldown, or self-exclusion.
24 hours, 7 days, 30 days, 6 months, or permanent — choose what works best for you.
Takes effect immediately upon confirmation. Logging in or placing bets is not possible while self-exclusion is active.
Our 24/7 support team is always on hand to help with any issue.
Do not attempt to create a new account while Self-Exclusion is active. This violates our policy and works against your own protection.
Sometimes we don't know how to help when a family member or someone close is struggling with gaming addiction. bk995 supports family members too.
If a family member or someone close to you is struggling with a gaming problem, email us for support: [email protected]
Bk995 is an 18+ platform. Account registration and gaming by minors is strictly prohibited. We verify age through KYC checks.
Ask yourself the following questions:
If the answer to any of these is "yes", please contact our support team.
Our responsible gaming team is available 24/7 to support you.